Peamaja avamisajad: P-N 9-17 / R,L 9-21

Roosta Puhkeküla
House Rules and Feedback

On this page, you will find our house rules, which help ensure a pleasant and safe holiday for everyone, as well as a feedback form where you can share your impressions and suggestions. Thank you for helping us make Roosta even better!

Breakfast
June - August 8.00 - 11.00

September - May 9.00 - 11.00

Check-in & Check-Out
June - August
check-in 16.00 / check-out 12.00


September - May
check-in 15.00 / check-out 12.00

Our rules

• Roosta Holiday Village accommodation guests are all those who are registered to stay at the holiday village.
• Check-in to the holiday houses starts from 4:00 PM (from September to May from 3:00 PM), and we kindly ask you to check out by 12:00 PM. Reserved houses will be held for you until 9:00 PM.
• Check-in at Roosta Holiday Village is only possible with a valid identity document.
• Roosta Holiday Village guarantees the confidentiality of personal data.
• The holiday village does not accommodate people who may damage the reputation of the holiday village; who have damaged the property of the holiday village; who are wanted by the police; who are heavily intoxicated by alcohol or drugs; or who have committed an unlawful act in another hotel.
• Quiet hours at Roosta Holiday Village: Sunday to Thursday from 22:00 to 06:00, and Friday/Saturday from 00:00 to 07:00.During this time, making noise in the holiday houses or elsewhere in the village that may disturb nearby residents is strictly prohibited. Guests must leave the holiday houses by the beginning of quiet hours. All persons present in the holiday houses during quiet hours will be considered overnight guests. If individuals who are not registered as overnight guests are found in the holiday houses during quiet hours, Roosta Holiday Village reserves the right to charge 40€ per unregistered person.
• In the event of non-payment for Roosta Holiday Village services or refusal to pay an invoice, the matter will be resolved in accordance with the laws of the Republic of Estonia. For any unpaid invoices on site, Roosta Holiday Village reserves the right to issue an invoice to the customer afterwards.
• Roosta Holiday Village is not responsible for items forgotten or lost by visitors.
• Customers are not allowed to remove equipment or inventory belonging to Roosta Holiday Village from the holiday houses. In the event of damage or breakage of equipment or inventory, the customer is liable to pay Roosta Holiday Village 100% of the repair or replacement cost according to the approved price list.
• Filming, photographing, or conducting interviews at Roosta Holiday Village for public use must be approved in advance by the management of the Holiday Village.
• Pets are allowed for an additional fee.
• Smoking is only allowed in designated areas.
• Consumption of your own food, drinks, or alcohol is prohibited in the main building, saunas, terrace, and outdoor stage of Roosta Holiday Village.

Cancellation Policy

Attention! If groups of 10 or more people (or more than 5 houses) cancel a confirmed booking, the following penalties apply (as a percentage of the total cost of the booking):

• 28–21 days before arrival: 50% of accommodation, 25% of catering and additional services;
• 21–14 days before arrival: 75% of accommodation, 35% of catering and additional services;
• Up to 14 days before arrival: 100% of accommodation, 50% of catering and additional services.

Feedback

Aitäh, et oled meie külaline! If you would like to leave us feedback, please take a moment to share your impressions with us.
Your feedback will help us make Roosta even better!
Please rate your satisfaction with our services in the following areas. 1 = Very poor; 2 = Poor; 3 = Acceptable; 4 = Very good;
5 = Excellent
Information about you
Leave us your contact information so we can get in touch with you or send you the best offers from Roosta Holiday Village.